Customer Testimonials

Lanyard Manufacturer, MSME Loan account customer Ujjivan bank assisted us in availing the loan for my business, guiding us through every step. My loan was processed without any difficulty, the branch manager stood by me, explaining every detail and helped me in my loan disbursement. I was guided by the bank on the usage of ATM Card, now I feel proud that wherever I go I can withdraw money from my ATM Card. The mobile banking app of Ujjivan Bank is very simple, we are able to complete most of our transactions through the app itself.

Proprietor, MSME Loan account customer I never faced any hassles while availing business loan from Ujjivan Small Finance Bank. Their loan disbursement process is very simple. The bank is very customer friendly. I like their mobile banking as well. Both me and my father are able to transact using the mobile app without any problem.

Business owner, Current account/Business net banking customer “When we switched from traditional way of doing business to a modern one.....

Manager (Private Sector) Pune “I have interacted with many banks in my 20 years of corporate experience, but Ujjivan’s exceptional service and customer centric approach is something different altogether. I don’t have to work around bank’s schedule, their offerings like online banking, centre meetings etc. pretty much allows me to bank on my own schedule”

Home Loan Customer I am thankful to Ujjivan Small Finance Bank in helping me realise my dream of home ownership. Today I take pride in cooking in my own kitchen, doing work in my own house. When our neighbours ask us how we were able to make our house in such pace, we recommend them Ujjivan Small Finance Bank.

Tyre shop owner, Current Account Customer “Any banking activity that I have to do, I can do it via mobile banking or net banking. This saves me from the hassle of going to the bank, and thereby saving time that I can devote to my business. I have always been supported by Ujjivan bank whenever I needed. All their services and staff are just too good.”

“Airtel Payments Bank and Ujjivan Small Finance Bank collaborated a year back to enable Ujjivan’s customers to pay their loan EMI at Banking Points of Airtel Payments Bank. Under this partnership, even collection agents of Ujjivan can also deposit their daily collections at the neighbourhood banking points. As the volume of deposits increased, we decided it was crucial to automate the complete process, including payment posting and data sharing. Tech teams of both the Banks joined hands to automate the collection process and started working towards API integration. Fetch API (to fetch loan details) and payment posting API (for real-time payment posting) worked phenomenally well for both the teams and contributed to build scale and grow business significantly. With end-to-end automation, Ujjivan got benefitted from faster revolving funds, and it also enhanced the collection efficiency in their field operations.” - Airtel Payments Bank