There are a few Safe Practices you must adopt while using a mobile banking app:
- Do not share your PIN/OTP with anyone.
- Keep your phone locked while being unused.
- Change your mobile banking PIN frequently.
- Inform the bank immediately of any suspicious transactions.
- Avoid using unsecured Wi-Fi, public or shared networks.
- Do not use "jailbroken" or "rooted" devices for online banking.
- In case you lose your mobile phone, please call our 24-hour customer care number 18002082121 to deregister from mobile banking.
- Under "Manage Limit" section, you can lower the transaction limit if your usage is limited.
- Do not ignore the bank's alert/communication sent to your registered mobile number/email ID.
- Never download and install apps from untrusted sources. Only use Play Store/App Store.
